Privacy Policy

Last updated: 17 June 2026

1. Who we are

Quanome is published by Cultmetrics Oy ("we", "us"), the data controller. Perkiönkatu 33, 33900 Tampere, Finland. Business ID 3595346-9. Contact: [email protected]. As an EU company we process personal data in accordance with the GDPR.

2. What Quanome handles, and where it lives

Quanome works with health information you choose to add:

• Apple Health data you grant access to (e.g. steps, heart rate, sleep, body measurements).
• Lab and medical documents you import (read via on-device text recognition).
• DNA files you import (23andMe, Ancestry, VCF, or whole-genome).
• A profile you enter: name, date of birth, sex, and height.

All of this is stored in a database on your device only. We do not host an account system, you do not log in, and your raw genetic files and health documents are never uploaded to our servers. Apple Health data is read on the device and is not sent to us.

3. The AI coach and AI document reading

Two features use AI processing, which means some text leaves your device when you choose to use them:

• AI coach. When you ask the coach a question, your message and only the small, specific slices of your health data needed to answer it are sent to our backend (api.quanome.com), which forwards the request to our AI provider to generate a reply. Your raw genome and full record set are not sent; the coach requests only the specific values it needs.
• AI document import. When you import a lab document, the recognized text is sent to our backend and AI provider to extract structured results, which are then stored back on your device.

This data is used only to generate your result in the moment. We do not use your health content to train AI models, and it is not retained as a long-term record on our servers beyond what is needed to process the request and basic operational logging.

Legal basis: your explicit consent, given by choosing to use these features. You can simply not use them, and the rest of the app continues to work fully on-device.

4. Anonymous usage statistics

To understand and manage costs, we log basic, anonymous usage of the AI coach: a random install identifier (a token with no name, email, or personal data), the number of AI tokens used, and the processing cost. These logs contain no message content and no health data and cannot be tied to your identity.

5. Health and genetic data (special category)

Health and genetic data are "special category" data under the GDPR and receive heightened protection. Quanome's design reflects this: such data stays on your device by default, and it only leaves it for the AI features above, which you control and consent to. Quanome is an educational and informational tool and does not provide medical diagnosis or advice.

6. Third parties

• Apple HealthKit — accessed on your device under Apple's permissions; data is not shared with us.
• OpenRouter and the underlying AI model provider(s) (currently Google's Gemini models) — process AI coach and document-import requests on our behalf.
• Hostinger — hosts our backend.
• Genetic testing partners — Quanome may link to third-party genetic testing vendors (e.g. DanteLabs) using a referral link. If you follow such a link and purchase, that vendor handles your data under its own privacy policy; we do not share your Quanome data with them.

We do not sell your personal data.

7. International transfers

Some providers (such as our AI provider) may process data outside the European Economic Area, including in the United States. Where this happens we rely on appropriate safeguards such as the EU-US Data Privacy Framework and/or the European Commission's Standard Contractual Clauses.

8. Data retention

Data stored on your device remains until you delete it or remove the app; you can clear imported DNA results and other data from within Quanome at any time. AI requests are processed transiently, and our backend keeps only minimal, anonymous operational logs.

9. Security

Your health data lives on your device, protected by your device's own security (passcode, biometrics, and OS-level encryption). Data in transit to our backend and AI provider is encrypted over HTTPS.

10. Your rights

Under the GDPR you have the right to access, correct, delete, restrict, or object to processing of your personal data, to data portability, and to withdraw consent at any time. Because your health data is stored on your device, you can exercise much of this directly by editing or deleting it in the app, or by deleting the app. For anything else, contact us at [email protected].

You also have the right to lodge a complaint with the Finnish supervisory authority, the Office of the Data Protection Ombudsman (tietosuoja.fi).

11. Children

Quanome is not directed at children and is intended for users aged 16 and over. We do not knowingly collect data from children.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the latest revision, and material changes will be shown on this page.

13. Cookies and website analytics

This website (quanome.com) uses cookies and similar technologies. Strictly necessary cookies are always active. Analytics and other optional cookies load only after you consent via our cookie banner, which you can reopen any time from the "Cookie settings" link in the footer. We use Google Analytics 4 (through Google Tag Manager) with Google Consent Mode to measure site traffic in aggregate, and you can withdraw or change your choice at any time. This section concerns the website only — the Quanome mobile app does not use advertising or website-analytics cookies.

14. Contact

Questions about this policy or your data: [email protected], or Cultmetrics Oy, Perkiönkatu 33, 33900 Tampere, Finland.